Making Every Character Matter
Main Street Writes Discussion Topic – Originally presented 6/1/2026
Every story needs supporting characters. Friends, rivals, mentors, love interests, reluctant allies, and the occasional troublemaker all help populate the fictional world.
But there’s a difference between having side characters who simply appear in your story and having characters who actively contribute to it.
A side character might be entertaining, memorable, or wonderfully eccentric. None of those qualities necessarily makes them essential.
The more important question is this:
What job does this character perform in the story?
Not their profession. Their story job.
A meaningful supporting character should challenge the protagonist, provide something they lack, complicate their decisions, reveal important information, or contribute to the story’s central themes.
If removing a character wouldn’t meaningfully change the story, it might be time to reconsider why they’re there.
Side Characters Should Do More Than Keep the Protagonist Company
We’ve previously discussed the difference between what a protagonist wants and what they need.
The want is generally an external goal. The need is an internal change that the character must undergo to grow.
Supporting characters can play an important role in bringing those two things into conflict.
Imagine a protagonist who believes they must handle every problem alone. Their greatest weakness is an inability to trust others.
A useful side character might repeatedly offer assistance, challenge their independence, or force them into situations where cooperation becomes unavoidable.
Another character might reinforce that same flaw by encouraging the protagonist to distrust everyone.
Both serve a purpose, but they push the protagonist in different directions.
The result is a story in which relationships aren’t simply decorative. They’re actively influencing the character’s choices and development.
Great Supporting Characters Have Clear Jobs
Some of fiction’s most memorable supporting characters demonstrate how important these roles can be.
Samwise Gamgee — The Lord of the Rings
Sam isn’t simply Frodo’s loyal friend. He’s the emotional foundation that helps Frodo continue when the burden of carrying the Ring becomes overwhelming.
His loyalty challenges the idea that Frodo must face his responsibilities alone.
Sam provides practical assistance, emotional support, and, when necessary, the strength Frodo can no longer summon for himself.
His role is essential because Frodo’s journey would be fundamentally different without him.
Hermione Granger — Harry Potter
Hermione’s intelligence is one of her defining characteristics, but being smart isn’t her story job.
She provides knowledge, preparation, and logic that Harry often lacks.
Where Harry can be impulsive, Hermione is methodical. Where he relies on instinct, she frequently relies on research and careful planning.
Their differences create tension, but they also make the group stronger.
Hermione doesn’t merely accompany Harry on his adventures. She contributes abilities and perspectives that allow him to overcome obstacles he couldn’t handle alone.
Han Solo — Star Wars
Han Solo serves as an effective counterweight to Luke Skywalker’s idealism.
Luke believes in destiny, heroism, and the Force. Han initially believes in self-preservation, practical experience, and getting paid.
Their competing worldviews generate conflict and humor while also challenging both characters to reconsider their assumptions.
Over time, Han’s decisions reveal that he’s capable of becoming something more than the self-interested smuggler he pretends to be.
He’s an ally, a challenger, and a character whose own development reinforces the story’s larger themes.
These characters are memorable not simply because they’re entertaining, but because their presence changes the story.
The Different Jobs Supporting Characters Perform
While every story is different, many supporting characters serve recognizable functions.
The Challenger: Questions the protagonist’s decisions, beliefs, or assumptions. This character creates friction and forces the hero to defend or reconsider their choices.
The Ally: Provides emotional, physical, or practical support. A good ally contributes something the protagonist cannot easily accomplish alone.
The Mentor: Offers wisdom, training, or perspective. Mentors help prepare protagonists for challenges but may also have weaknesses or limitations of their own.
The Tempter: Encourages the protagonist to make the wrong choice, often by appealing to an existing desire or weakness.
The Mirror: Reflects an alternative version of the protagonist. This character might reveal who the hero could become if they made different decisions.
These aren’t rigid categories. In fact, the strongest supporting characters frequently perform several jobs.
A trusted ally might also challenge the protagonist’s beliefs. A mentor might become an obstacle. A rival might eventually offer the wisdom the protagonist needs.
It’s those overlapping functions that make relationships feel complicated and authentic.
The Difference Between Being Present and Being Necessary
Consider a scene featuring two travelers, Marcus and Kira.
In the first version, they’re looking for a place to camp.
“We should leave before dark,” Kira said.
Marcus adjusted his pack and looked toward the mountains.
“We’ll make camp near the river,” he said.
Kira nodded and followed him down the trail.
Nothing is particularly wrong with the exchange, but Kira contributes very little. She speaks, agrees, and follows.
Now consider a slightly different version.
“We should leave before dark,” Kira said.
Marcus adjusted his pack and looked toward the mountains.
“We’ll make camp near the river,” he said.
“The same river where we were ambushed last month?”
“That won’t happen again.”
“That’s what you said last time.”
Suddenly, Kira has a meaningful role.
She challenges Marcus’s judgment, exposes his overconfidence, and reminds readers of a previous failure.
Their disagreement also creates tension. Will Marcus listen to her warning, or will his pride put them in danger again?
With only a few additional lines, Kira becomes an active participant in the story rather than someone merely accompanying the protagonist.
That’s what a supporting character with a clear story job can accomplish.
When Two Characters Do the Same Job
One common problem in fiction is having several supporting characters who contribute essentially the same thing.
Perhaps two friends constantly offer the protagonist identical advice. Or several companions provide comic relief without influencing the plot.
There’s nothing inherently wrong with having characters who share similar perspectives. But if they serve identical functions, it’s worth asking whether both are necessary.
Combining two underdeveloped characters into one stronger character can sometimes improve a story considerably.
The resulting character may have more meaningful relationships, greater influence over events, and a stronger connection to the protagonist’s journey.
That doesn’t mean every minor character needs a complicated backstory or a dramatic personal arc.
Sometimes a shopkeeper simply needs to provide information, or a neighbor needs to deliver an important warning.
The amount of development should reflect the character’s importance to the story.
Give Your Supporting Characters a Purpose
When revising your manuscript, consider each significant supporting character and ask:
- What specific job does this character perform?
- How do they challenge, support, or complicate the protagonist?
- What would change if I removed them?
- Could another character perform the same function?
- Does this character influence the protagonist’s decisions or development?
The third question is particularly revealing.
If removing a character changes nothing beyond the number of people standing in a scene, that character may need a stronger purpose.
But if their absence would fundamentally alter a relationship, decision, conflict, or outcome, you’ve probably found someone worth keeping.
The Takeaway
Great supporting characters aren’t simply there to make a fictional world feel populated.
They challenge beliefs, expose weaknesses, provide needed strengths, and force protagonists to make difficult decisions.
The best ones become so closely connected to the central conflict that removing them would change the story itself.
A side character’s importance isn’t determined by how much page time they receive. It’s determined by how much story work they do.
And sometimes, the character standing beside your hero is the very reason the hero succeeds—or fails.
Scott Boyer grew up in Santa Monica, CA and still resides in the Los Angeles area. Graduating from the Haas School of Business at UC Berkeley in 1996, he started writing Bobby Ether And The Academy with the goal of blending YA fantasy with spiritual fiction. Nowadays, Scott splits his time between helping his father manage an insurance brokerage, playing with his Shepherd-mix rescue dog Patch, and writing other adventures in the Bobby Ether series.